About Us

Thank you for taking this opportunity to find out more about Ironmongers Direct.

Ironmongers Direct is part of Newstar Door Controls Limited which was founded in 1990. Newstar are suppliers to the architectural ironmongery trade customers and Ironmongers Direct affords Newstar the opportunity to supply its products at competitive prices direct to the public.

Furthermore it offers the opportunity for Ironmongers Direct to bring well known wholesaler, manufacturers to its customers, forming partnerships with; Carlisle Brass Group, Urfic and Eclipse.

This website is designed with ease of use in mind; our focus has been on aesthetics. To this end, selection of furniture is unique and based upon the finish you require, so you can be sure that all the products in that section are in the same finish.

The ongoing expansion of our product range continues unabated, with the aim to display the multitude of possibilities available to our customers on one site.

We have recently added Ironmongers Direct to Twitter, Facebook and Google+. Please join in the fun and look out for our regular discount codes, available on our whole range.

There is always something new occurring within the hardware industry and Ironmongers Direct affords us the opportunity to react to a constantly changing market place, whilst striving to provide our customers with a range of added value services. This enhances our ability to offer highly competitive prices.

We offer a friendly “can do” approach. This is part of our business culture, although it is our staffs’ in-depth industry knowledge that ensures any visit to our site or direct contact will result in a premium service.

All products are backed with the manufacturer’s guarantees (information available upon request) and an exceptional service level.

 

Mission Statement

At Ironmongers Direct, we are committed to providing our customers with a product range which is second to none, at extremely competitive prices. Our focus is the customer, offering a reliable, efficient and friendly service.

We believe that many off the shelf solutions are available at our site and that you are only a telephone call away from someone who can help with your hardware problems.

Our staff all have hands on product training to ensure that many questions can be answered immediately. Our objective is to offer outstanding service every time.

Our products will be manufactured to the current industry standards where applicable.

 

Ironmongers Direct operates a green policy. We take recycling seriously and have weekly collections of waste from our unit and industrial estate.

Ironmongers Direct’s objective is to reduce environmental impact. Where possible, we are continuously re-using boxes and packaging. We welcome the development of energy saving products, research and selection of environmentally friendly materials, more efficient packaging and energy saving measures in all manufacturing and distribution areas.

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